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SPA RECEPTION / SALES at Collective Wellness Group
SPA RECEPTION / SALES
Casual / Part-Time / Full-Time - Lane Cove
A workplace culture focused on care and empowerment
Complimentary Massage Envy membership
Strong focus on training and development
Live out your passion for holistic well-being, and outstanding customer service with Massage Envy. Contribute to the wellness revolution in Australia.
What’s in it for you?
Generous staff discounts on amazing massage / facial treatments, and skincare
Access to ample and on-going training and development
Platform to demonstrate sales and customer service skills in a fast-growing business
Be a part of an amazing team, with a caring culture
As Sales and Wellness Consultant at Massage Envy you are the face of the brand. You are the first point of contact for face-to-face guests, and those calling / emailing the clinic. This person plays a crucial role in building excellent relationships with members and guests, and is responsible for creating an atmosphere that is relaxing, respectful, nurturing, and inspiring.
Providing a level of customer service that exceeds the expectations of guests
Matching members and guests with the ideal therapist dependent on their needs
Achieving spa membership sales goals & KPIs
Proactively attract new members to the clinic by thinking outside of the box to generate new leads and participating in programs or promotions that drives sales
Assists in front desk tasks including, but not limited to: opening and closing the clinic, light cleaning, and other clinic administration support as needed
Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy
A passion for achieving goals and targets
Strong autonomy, and sense of responsibility
The ability to connect and build strong professional relationships
Exceptional communication, and customer service ethos
Experience in a membership sales environment (such as a gym) is highly beneficial
Must be able to work flexible hours including evenings and weekends
If this sounds like the ideal position for you, please apply now by submitting your up-to-date resume, along with a cover letter that highlights how your passion, and previous experience and skills align with what we are looking for in the ideal candidate.