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Anytime Fitness Bowen Hills - Customer Service Consultant (Gym) at Collective Wellness Group
Anytime Fitness Bowen Hills - Customer Service Consultant (Gym)
Bowen Hills, Qld
Work in a fun, upbeat atmosphere where every day is different
Ongoing support and training
Attractive remuneration package, including a base + bonuses
Free gym membership
About the role
As our Customer Service Consultant you will be a crucial member of the team and will be accountable for ensuring positive member experience in the gym. Your duties will include the following:
Ensure a high level of customer satisfaction and positive club culture.
Generate Leads & Member referrals– Record prospect information.
Customer Service – Answer customer questions and general enquires.
Reduce membership attrition and save cancellations.
Service PT Orientations, aid people working out and conduct floor walks.
Conduct 30 Minute Group Fitness Classes, HIIT, Boxing, Functional Training etc.
Run Bootcamps or 8 week challenges.
Organize Member Nights and Social Events.
Sales – Gym memberships, PT packs.
Overseeing maintenance needs and cleanliness of club.
Do you have the following experience and qualities?
First-rate people skills and a self-motivated work ethic
Passion for the industry and changing people’s lives
Sales and marketing experience
Personal Training Qualifications
Group Fitness Qualifications
Excellent interpersonal and communication skills
Passion for delivering excellence in customer service
Work with Anytime Fitness - the number one global fitness club chain – also ranked No 1 on Entrepreneur magazine's Top Global Franchise list. Don't miss the chance to join this dynamic, driven and inspired team!
We are the experts in fitness who inspire our members to be the best they can be. To be the leaders in fitness, we are also truly committed to help you being the best you can be.
About the benefits
We support our team members with complimentary gym membership, ongoing training and workplace flexibility.
We work interactively as an organisation to encourage goal setting and excellence in both our personal and professional lives maintaining a culture of integrity and inspiring people to live longer, healthier and more fulfilling lives.